Employees come first

"Clients do not come first.
Employees come first. 
If you take care of your employees,
they will take care of the clients."
~ Richard Branson

Plan A to Plan Z

"In the start of the season we have Plan A and in the middle we have Plan Z, and then we go around the alphabet like three times."

~ ESTER LEDECKA, on juggling her schedule as she tries to become the first athlete to compete in both skiing and snowboarding at the Olympics.

New York Times quote of the day, November 27, 2017 email

"Not One Expected Me!"

Surprise in Heaven

I dreamt death came the other night
And Heaven’s gate swung wide.
An angel with a halo bright
Ushered me inside.

And there! To my astonishment
Stood folks I’d judged and labeled
As “quite unfit”, “of little worth”,
And “spiritually disabled”.

Indignant words rose to my lips
But never were set free,
For every face showed stunned surprise --
Not one expected me!

~ Anonymous

"Civilized behavior, I believe, is more often measured by what a person restrains himself from doing than by what he does."

Somebody Else's Kids, by Torey L. Hayden
G.P. Putnam’s Sons, New York
Copyright © 1981 by Torey L. Hayden

quotes, p. 214, regarding Dr. Boom’s “expert” view of Torey’s career lovingly and effectively helping “the slowest children” as a special education resource teacher:

Dr. Boom:
“You are a gifted teacher, you know that.  Why are you wasting yourself here?” . . .
“Here with these children who’ll never amount to anything. . . .
You ought to get yourself into university teaching or some other place where you can do some real good.  You shouldn’t waste yourself here.”

Torey:
I did not answer.  Civilized behavior, I believe, is more often measured by what a person restrains himself from doing than by what he does.