Sometimes a leader has to criticize those with whom he works—it cannot be avoided. I like a leader who can, while pointing out a mistake, bring up the good things the other person has done. If you do that, then the person sees that you have a complete picture of him. There is nobody more dangerous than one who has been humiliated, even when you humiliate him rightly. ...
If you are humble, you are no threat to anybody. Some behave in a way that dominates others. That's a mistake. If you want the cooperation of humans around you, you must make them feel they are important—and you do that by being genuine and humble. You know that other people have qualities that may be better than your own. Let them express them. ...
We must teach people that when they've been wronged, they must talk to their enemies and resolve their differences for the sake of peace.
www.oprah.com/world/Oprah-Interviews-Nelson-Mandela/
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